Use & Care Guide
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Breaking In Your New Mattress
Just like a pair of new shoes, a new mattress will conform to your body over time as you use it. As you sleep in
the same basic location on your mattress every night, a certain amount of compression of the comfort system
materials will occur. This is not a defect. The amount of “comfort layers ” has dramatically increased in modern
mattresses versus those of the mattresses produced in the past.It is not uncommon to see a ridge or hump
down the middle of larger sizes since the mattress is not typically used in this area and the padding layers
are not compressed.By sleeping in the middle of the mattress, you will compress these padding layers also
and reduce the visual signs of a ridge. We recommend you rotate your mattress on a regular basis to break in
your mattress evenly throughout the entire surface.
Rotating Your Mattress
To increase the comfort and durability of your mattress,we recommend you rotate your mattress
on a regular basis. It is recommended for the first two months, you rotate your mattress every two
weeks.This will allow an even “break in” period for your mattress. After the first two months, it’s
recommended you rotate your mattress once every three months. For your convenience, we have illustrated
below the best method to rotate your mattress.
Body Impressions vs.Sagging
A body impression in the mattress may appear as a “sag ” - but there’s a big difference.
Today’s resilient materials are designed to conform to the sleeper’s individual contours.
The appearance of a body impression rarely means there is a structural defect. It simply
indicates the comfort layers are settling and conforming, as they should.This may cause the
mattress to have the appearance of a slight uneven sleeping surface. New padding layers
of modern mattresses start to settle immediately. The resilient materials used in these
mattresses are designed to conform to your body’s contours. The load supporting ability
of the comfort layers does not change as a result of this settling process. This is not a
structural defect, nor should it arise concern that your new mattress is defective. Body
impressions actually decrease over time when the comfort layers are given time to settle
to their normal height.
Frames
Always use a strong stable foundation frame. Today’s beds are heavier and require a center support to provide
the proper level of support. Queen and king size beds require a metal bed frame to have a rigid center support
to comply with our warranty. Center supports for a queen size should have one leg, while the king size should
have two. In beds with wood slats, fi ve slats should be used with the center slat having a support that extends
to the floor.
New Mattress Smell
Just like a new car,your mattress may have that new smell.Before putting on your bed linens,let your new sleep
set “air” for a few hours upon removal from the plastic packaging.
Protecting Your Investment
You’ve made a great investment in your purchase of a Serta Mattress. The use of a mattress protector may
prevent your mattress from becoming soiled or stained. The use of a mattress protector is certainly recommended.
in order to prohibit voiding your warranty.
Adjustment Period
Normally it takes your body several weeks to become accustomed with the feel and support of your new mattress
set -just as you might expect with a new pair of shoes. Also,the new materials in the comfort layers may take a little
time to conform. Because your new mattress is offering proper support,it is not uncommon to experience some
back discomfort while your body adjusts to your new mattress.
Mattress Delivery or Moving
So your delivery will go as smooth as possible, please consider doorways,staircase
clearance and the size of the room.You can flex the mattress a little,
but never fold, curl or bend it. Such actions can damage the innerspring and
may cause the comfort layers to shift.
Warranty
Congratulations on your new Serta sleep set purchase. Our goal is to provide the
highest product quality and durability, assuring you the most comfortable and healthy
nights sleep. Your sleep product warranty can be found attached to the side of your new
mattress. It details the Do’s and Don ’ts of bedding care as well as a summary of your
warranty period. If you feel that you have a warranty issue, please contact America’s
Mattress Customer Service at Service@FountainHeadInMotion.com.
