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America's Mattress
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America's Mattress - Coos Bay - Coos Bay, OR
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Our Stores Are NOW OPEN!

And open 24hrs online

 

We know that mattress shopping is confusing!  Our team of in-house Sleep Experts are now here to help answer questions, give you advice about product, or help you with an order. We’re here to help you – simply call, email, or live chat to connect. We are committed to providing exceptional service to our customers. For purchases with fast and free delivery, shop here on americasmattress.com or by phone

Not sure which mattress is best for you? Our Sleep Experts are here to help on Live Chat from 9am to 9pm pst. Our customer service hours are 10am to 6pm daily. For the most prompt service, please call (541) 267 3100 or reach out via Live Chat.

 

 

Delivery & Shipping Services Available

We are committed to making sure our customers receive their orders, and the vast majority of our product is in stock. To help ensure the health and safety of our customers, our team, and the community we are no longer able to provide in-home, white glove delivery or mattress recycling services. In order to continue offering services to our local customers we have made a few adjustments and want to share what that means:

 

  • Contactless Smart Shipping/Drive way drop: Our delivery drivers will leave your product outside your home or in your garage for you to bring in.
  • Local Pick-up: You can pick up your mattress from our warehouse and transport it to your residence yourself.
  • Professional White Glove Installation:  With our premium white glove delivery, your new mattress, foundation, and furniture will be transported to your home in our own trucks and installed by our very own experienced delivery teams.

 

 

We’re committed to making your delivery experience as easy as possible. We encourage customers with questions or concerns to get in touch with us so we can ensure our delivery service is a solution that is easy and safe for everyone. Alternatively, we are more than happy to hold your delivery and complete it at a later date.

 

 

The Steps We're Taking to Keep You Safe

In our stores 

  • In addition to our daily cleaning efforts, we will be cleaning and disinfecting the following after every customer interaction to promote a sanitary environment.
  • Door handles, checkout area countertops, restrooms, faucets, store phones, credit card machines and keyboards.
  • We continue to require hand-washing protocol for our team and invite our customers to use our sinks for frequently and thoroughly wash their hands using soap and hot water.
  • Employees are encouraged to limit close contact and maintain a 6 foot distance while helping customers, and each other.
  • Every customer will be provided a disposable pillow cover prior to trying product.

 

 

For Our Delivery Services

  • The day before your delivery, you will receive a call providing your 2-hour window, and you will be asked if anyone in the home is not well. If so, we will ask to reschedule.
  • Our delivery teams will follow a high level of safety and hygiene. 

 

 

For Our Employees

  • Encouraging our associates to closely monitor their health and well-being.
  • Asking our associates to stay home if they, or someone in their household, are sick.
  • We continue to require hand-washing protocol for our team and are providing hand sanitizer and tissues.
  • We have restricted business related air travel domestic and international, and have modified or postponed large meetings and are recommending virtual meetings.

 

 

To our Valued Customers and Employees

As you have heard by now the impact of the novel coronavirus (COVID-19) has continued to increase across our country and the communities we serve. We feel it’s important to connect directly with our valued customers and employees to share the steps we’re taking across our business operations and in our stores to help keep everyone healthy and safe.

Our America's Mattress team are committed to doing our part to help keep you safe.

 

Thank you,

America's Mattress
Oregon Coast

To learn more about the Coronavirus and how you can prevent the spread, visit the Centers for Disease Control and Prevention’s Website.

 

Shop now via online text, phone or on our site!